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New Partnership with Moen - Protection from Water Leaks

New ways to save your home from water damages, premiums and monitor water spend

💧 Why Water Leak Detection Devices Are Becoming a Smart Home Essential


Water damage is one of the most disruptive — and expensive — events a homeowner can face. From burst pipes to slow leaks behind the walls, even minor water incidents can lead to big repairs and costly insurance claims.


That’s why more and more insurance companies are encouraging — and sometimes requiring — smart water leak detection devices. These systems are designed to catch a problem before it escalates into a full-blown claim. Reach out to us if you're interested in saving your home from water damage. www.usnci.com/contact


đŸ“±Â What Is a Water Leak Detection Device?


Water leak detection devices are smart tools that monitor water flow in your home. A good system learns your household's typical water usage within about a week and alerts you via app if something seems off — like continuous flow in the middle of the night or a sudden spike when no one’s home.

Some devices go further and allow you to shut off your water remotely from your smartphone, giving you total control even when you’re not home.


🔒 Why Insurance Companies Care

Insurance carriers are always looking to reduce avoidable risks — and water damage is a big one. According to data from the Insurance Information Institute:


  • Water damage and freezing account for nearly 24% of all homeowners insurance claims

  • The average water damage claim is around $12,514

  • A pipe only 1/8 inch wide can leak up to 250 gallons of water per day

Because of these numbers, some insurers are now requiring leak detection devices in high-risk or high-value homes as part of their underwriting guidelines.

🔁 What Happens After a Water Leak?

Stopping the water is just the beginning. A typical water damage incident often involves:

  • Emergency mitigation to dry out affected areas

  • Mold prevention and professional dehumidification

  • Demolition of drywall, cabinetry, or flooring

  • Reconstruction, often delayed by materials and labor shortages

  • Temporary relocation costs like hotels, meals, or pet boarding

  • Time spent with adjusters, contractors, and insurance paperwork

Even with good coverage, these claims are stressful and time-consuming. Proactive detection can help you avoid the disruption entirely.


🧰 Types of Leak Detection Devices

There are several kinds of systems available, depending on your needs:

  • Spot Sensors – Detect water only in specific areas (e.g., under the kitchen sink)

  • Flow-Based Monitors – Track water usage across your whole plumbing system

  • Auto Shut-Off Systems – Allow you to stop water flow remotely or automatically

The most effective setups combine all three features: monitoring, alerts, and shut-off capability.


🔧 A Program Worth Exploring

One option we have been hearing about more and more is the Moen Smart Water Monitor and Shutoff, which:

  • Learns your water patterns

  • Sends alerts for abnormal behavior

  • Allows app-based remote shutoff

  • Comes with a 5-year extended warranty when purchased through the agency partnership programs

  • Is eligible for installation via Moen’s partner network (Frontdoor/Thumbtack) with flat pricing. You set the appointment time at your convenience


Pricing starts at $549 (device only) or $995 (including standard installation). It’s not tied to any specific insurer, so you can buy it regardless of your carrier — and generate an app-based insurance letter to share with your provider. Larger homes (over 5,000 sq ft) may need upgraded parts but most standard installs are covered.

Bottom line: Water leak detection devices are one of the smartest investments you can make to protect your home and reduce insurance-related stress. While not every homeowner needs one, having the ability to catch and stop a leak before it becomes a catastrophe can offer serious peace of mind.


Want to learn more or get connected to installation options? Reach out to our Team— we’re happy to help you explore whether it’s the right fit for your home.


Disclaimer:

New Century Insurance Services, Inc. assumes no responsibility or liability for damages, malfunctions, or issues arising from the use of third-party products or services mentioned herein. Clients should conduct their own research and consult directly with the product manufacturer or installer before making any purchase or installation decisions. Participation in any third-party program is voluntary and not a requirement of your insurance policy unless specified by your carrier. Any references to third-party brands, products, or services are provided solely for informational purposes and convenience. We do not receive compensation for referrals and do not endorse or guarantee any third-party provider's product quality, pricing, availability, installation process, or service performance.

 

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